As marketers, we’re often asked to complete impossible projects on even more impossible schedules. There’s nothing a marketer can’t do—although there is one word that marketers are apparently not allowed to say: No. In this workshop, we’ll discuss the importance of saying no, the pitfalls of saying no too frequently, and multiple ways you can say no without using the dreaded “N-O” word.
Jen McGovern, CPSM, will share real-life examples learned from a career as a marketing manager, where her frequent use of the word “no” gained the support of the marketing team, but nearly lost Jen her standing at the firm.
Key Takeaways:
- Learn how negativity can impact your career growth and leadership advancement opportunities
- Learn multiple ways you can say no or sway people's opinions in a more positive manner
- Learn tools you can use to better balance your workload and the assignments you undertake
Speaker

Jen McGovern, CPSM
Mid-Altantic Regional Marketing Manager
VHB
Jen McGovern, CPSM, senior regional marketing manager, oversees marketing efforts for VHB’s Mid-Atlantic region. With a background as an editor and copywriter, Jen fell into the A/E/C industry in 2012 and found a passion for proposals and infrastructure projects. A prolific author and presenter, Jen is a past president of SMPS Washington, DC, chapter and was named the 2022 SMPS Chapter President of the Year. She also serves on the Editorial Committee for Marketer, SMPS' national journal, as well as the national Certification Committee. She achieved her Certified Professional Services Marketer (CPSM) certification in 2015.
Education

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